lflbanners-1-1400×500
lflbanners-2
lflbanners-3
lflbanners-6
lflbanners-4
lflbanners-5

Helping clients develop authentic leaders and teams who create game-changing service excellence.

Helping communities of people become experts in

Service Excellence

Helping cities develop positive environments, high standards, and new expectations that consistently create game-changing service excellence.

Leader Development

We are not just training managers to lead. We are helping them build communities of excellence, service-first leadership bench strength, and teams who take action and get the work done side by side.

Culture Change

Our leadership, communication, and teamwork models are freely shared and integrated into the cultural redesign process, which teaches employees how to lead, own and transform their organization’s culture.

Way more than training. This employee-empowering process changes the way people think and perform in their jobs. The result is engaged employees united to create service-led cultures.

Multiple Industry Expertise

Public Service

Small towns, large cities, non-profits and municipalities are achieving lasting results from the Lead for Life Service Excellence process.

Corporate

Our integrated culture change model has been successfully implemented in health care, banking, education, and retail.

City/County Partners

 
concord-175-300x300
lenoir-175-300x300
matthews-175-300x300
salisbury-175-300x300
ws-175-300x300
cc-logos-175-300x300
blrock-175-300x300
newton-logos-175-300x300
hendersonville-175-300x300
wilson-175-300x300

Why Lead for Life?

Delighted clients

All of our work has come directly from referrals from satisfied customers. Many of our clients continue to retain us as valued partners in their ongoing leadership and  organizational development work.

Seasoned Experience

Our team of staff professionals brings an average of 25 yrs of experience in the field of leadership, staff development, culture change, and team engagement.

Knowledge Transfer

Our goal is to teach service excellence and culture change in a way that maximizes consulting time and ultimately passes ownership of the process model to the client.

Dave Treme, retired City Manager Emeritus of Salisbury –

“When most consultants complete their work we would say – “Didn’t they do a good job”.

Happily, with Lead for Life, we could say –”Didn’t we do a good job…”.