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Building Cultures of Service Excellence

We've learned a bit in serving clients in small businesses, large corporations and not-for-profits, in a myriad of industries, over the past 20 years.

Our work continues to inform us that business leaders, their employees and those people who become their customers… want to spend their days happy… satisfied that the people around them care about them, their product, and that old-fashioned idea we call service.
It's about giving your employees the building blocks that allows them to drive significant change. They become advocates of your new service mindset, and owners of proven processes that embed service excellence into the DNA of your organization.

They become empower employees to care about how they behave, about how they connect with others, and about how they deliver what they do.

Client Stories

Salisbury:City-wide Service Initiative

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Winston-Salem Service Turnaround

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Lenoir: City-wide Service Initiative

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UCMC: Culture of Service

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Lead for LIfe

is a leadership consultancy focused on helping you revolutionize your approach to innovation, leadership, teamwork and service.


Tom Westall
Lead for Life, Inc.
16131 Cranleigh Dr
Huntersville NC 28078
(704) 948-3478
email Tom

Hilton Head

Christine Loeffler
Lead for Life, Inc.
21 Manchester Court
Bluffton, SC 29910
(704) 609-6894
email Christine

How we might help

  • Sharing our story
  • Inspiring your leaders
  • Training your teams
  • Crafting a custom service model
  • Partnering on turnaround
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All rights reserved.